Hiller Aviation Museum – San Carlos, CA
Museum Store Sales Associate – Part Time
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Museum Store Sales Associate
We are seeking an enthusiastic and customer-focused Museum Store Associate to join our team. In this role you will be the welcoming face of our museum. The store is the first and last place our visitors see, so you will play a critical role in shaping their visit.
As a key member of our retail team, you will welcome guests, sell admission tickets, memberships as well as help visitors with their purchases.
Salary
$24 per hour commensurate with experience
Part-time schedule. Willingness to work a flexible schedule. Approximately 3 days per week. Must be able to work one weekend day per week and be ok with a flexible schedule
Many opportunities to learn about the museum and retail with a potential path to a full-time assistant manager position
Position Summary
Greet guests warmly, provide museum and store information
Actively sell and process admission tickets and annual memberships
Visitor engagement:Â answer questions about the museum, merchandise, and memberships
Sales and cash handling:Â process transactions efficiently using the point-of-sale system and accurately manage cash, credit and digital payments
Reconcile daily revenue reports using the POS and excel spreadsheets
Merchandising:Â Unpack deliveries, price new inventory, stock shelves and maintain visually appealing displays
Store upkeep ensure the retail space is clean, organized and a safe and welcoming environment for visitors.
Qualifications
Education: High school diploma or equivalent; some college or working toward a degree is preferred.
Experience: 1 to 2 years of experience in retail sales, cash handling, or customer-facing environments.
Technical Skills: Familiarity with POS software (such as Square, Shopify, or specialized museum ticketing platforms), excel spreadsheets and other basic computer skills.
Detail Oriented: Ability to accurately and efficiently handle cash, enter data, and track inventory
Proactive, solutions-oriented mindset with strong problem-solving skills capabilities
Interpersonal Skills: Strong communication abilities, a welcoming demeanor, professional appearance and enthusiasm for the museum’s collections. Must work well with your retail team as well as cross-functionally across the museum staff
Physical Requirements: Ability to stand for extended periods, interact with the public for long stretches, and lift light-to-moderate boxes (typically 25 to 50 lbs).
How to Apply
This is a fun and highly desirable position for the right candidate who is looking for part-time employment. Position available immediately. Serious inquiries only. College or retirement schedule friendly.
Send cover letter and resume to Katherine Garcia, Gift Shop Manager, Hiller Aviation Museum, 601 Skyway Blvd., San Carlos CA, 94070 or giftshop@hiller.org.
